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Meet Elena Chercunova - Customer Service Assistant at Omniscriptum 📚

Every day, Elena supports authors and customers worldwide, helping them navigate the publishing process with clear communication and a thoughtful, human approach.

𝙌: 𝙒𝙝𝙖𝙩 𝙞𝙨 𝙢𝙤𝙨𝙩 𝙞𝙢𝙥𝙤𝙧𝙩𝙖𝙣𝙩 𝙬𝙝𝙚𝙣 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙣𝙜 𝙬𝙞𝙩𝙝 𝙖𝙪𝙩𝙝𝙤𝙧𝙨?

The most important thing is being clear, supportive, and responsive. Authors often have a lot of questions and emotions tied to their work, so I focus on listening carefully, providing accurate information, and making sure they feel heard and valued throughout the publishing process.

𝙌: 𝙒𝙝𝙖𝙩 𝙙𝙤 𝙮𝙤𝙪 𝙚𝙣𝙟𝙤𝙮 𝙢𝙤𝙨𝙩 𝙖𝙗𝙤𝙪𝙩 𝙮𝙤𝙪𝙧 𝙬𝙤𝙧𝙠 𝙞𝙣 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚?

I enjoy building relationships with authors and helping them move forward with their publishing goals. It’s rewarding to guide them through different stages, answer their questions, and be part of their journey from idea to publication.

𝙌: 𝙒𝙝𝙖𝙩 𝙘𝙝𝙖𝙡𝙡𝙚𝙣𝙜𝙚𝙨 𝙙𝙤 𝙮𝙤𝙪 𝙛𝙖𝙘𝙚 𝙞𝙣 𝙮𝙤𝙪𝙧 𝙧𝙤𝙡𝙚, 𝙖𝙣𝙙 𝙝𝙤𝙬 𝙙𝙤 𝙮𝙤𝙪 𝙝𝙖𝙣𝙙𝙡𝙚 𝙩𝙝𝙚𝙢?

One of the main challenges is managing different expectations and timelines. I handle this by staying organized, communicating transparently, and setting realistic expectations. I also try to remain calm and solution-oriented, even in more complex situations.

𝙌: 𝙒𝙝𝙖𝙩 𝙞𝙨 𝙮𝙤𝙪𝙧 𝙛𝙖𝙫𝙤𝙧𝙞𝙩𝙚 𝙗𝙤𝙤𝙠?

One of my favorite books is The Master and Margarita by Mikhail Bulgakov. I appreciate its unique blend of satire, fantasy, and philosophical depth, and it’s a story that stays with you long after you finish reading.

✨ Behind every message, there is a real person supporting your publishing journey. ... See MoreSee Less

3 hours ago

"Le sort des contrats de travail en cas de transfert d’entreprise" by Jean AIME

In today’s business landscape across the OHADA region, company restructurings, transfers, and ownership changes are becoming the norm. But what happens to employees when a company changes hands?

This insightful book dives deep into the legal framework governing employment contracts during business transfers. It explores the intersection of national labour laws, community regulations, and comparative legal principles.

Whether you’re a legal practitioner, business leader, academic, or student, this book is your essential guide to navigating the social and legal challenges of corporate transformation in Africa.

👉 Get your copy now: www.morebooks.shop/shop-ui/shop/product/9786206744290

#LabourLaw #BusinessTransformatio ... See MoreSee Less

1 day ago

Dive into "Carnet de Pédiatrie: les mathématiques au service de la nutrition" by Oreste Battisti.
A unique exploration where mathematics meets paediatrics to better understand malnutrition in children up to 6 years old.

This insightful book blends concepts from physics, chemistry, mathematics, and statistics to shed light on how we interpret growth, nutrition, and development. Inspired by great minds like Poincaré, Gauss, and Einstein, it transforms complex data into meaningful knowledge for healthcare professionals and learners alike.

👉 Ready to deepen your understanding of child nutrition?
Get your copy here: www.morebooks.shop/shop-ui/shop/product/9786209734854

#Pediatrics #ChildNutrition #MedicalBooks #HealthcareEducation ... See MoreSee Less

2 days ago